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Complaints

If you have a concern please share this with the member of staff most directly involved.  If you are dissatisfied with the response you may wish to discuss your concerns with a senior member of staff. 

Our complaints policy can be found in the sidebar with other Key School documents.

All teaching staff are available from 3.30pm until 5.30pm on a Monday.  If you wish to arrange an appointment please contact reception to arrange a mutually convenient time.

Key Files & Reports

Title Download
Abuse Against Staff Policy Download
Accessibility Plan Policy Download
Admissions Policy September 2019 entry Download
Admissions Policy September 2020 entry Download
Admissions Policy September 2021 entry Download
Admissions Policy September 2022 entry Download
Admissions Policy September 2023 entry Download
Admissions Policy September 2024 entry Download
Anti Bullying Policy Download
Attendance Policy (Pupils) Download
Behaviour Policy Download
Catch up funding spend and plan 2020 2021 Download
Child Missing from Education procedure Download
Complaints Policy Download
Data Protection Policy Download
Equality information and objectives policy Download
Exclusion Policy Download
First Aid Policy Download
Freedom of Information Policy Download
Gifts and Hospitality Policy Download
Harmful Sexual behaviour Download
Home Learning Policy Download
Inclusion Policy Download
Income and Charging Policy Download
Keeping children safe in education 2022 Download
Millbrook Junior School Ofsted Monitoring Visit November 2020 Download
Millbrook Junior School Ofsted Report December 2017 Download
More Able Policy Download
Non-collection of children Download
Online Safety Policy Download
PE and Sports Premium Expendicture Report 2021-2022 Download
PE and Sports Premium planned spending 2022 - 2023 Download
Presentation, Marking and Challenge Policy Download
Preventing Radicalisation and Extremism Policy Download
Privacy Notice Job Applicants Download
Privacy Notice Governors Trustees Volunteers Download
Privacy Notice Parents Carers Download
Privacy Notice Pupils Download
Privacy Notice Staff Download
Privacy Notice Visitors Download
Pupil Premium Statement 2021 to 2024 Download
Religious Education and Collective Worship Policy Download
Remote Learning Policy Download
RSE Policy Appendix Download
PSHE Curriculum Map Download
PSHE and Statutory Relationships and Health Education Download
PSHE Including RSE Policy 2023 Download
Safeguarding Policy Download
School Evacuation Plan 2021 Download
SEND Information Report 2022-2023 Download
Surveillance and CCTV Policy Download
Suspension and Exclusion Policy Download
Uniform Policy Download