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Complaints

If you have a concern please share this with the member of staff most directly involved.  If you are dissatisfied with the response you may wish to discuss your concerns with a senior member of staff. 

Our complaints policy can be found in the sidebar with other Key School documents.

All teaching staff are available from 3.30pm until 5.30pm on a Monday.  If you wish to arrange an appointment please contact reception to arrange a mutually convenient time.

Key Files & Reports

Title Download
pdf Abuse Against Staff Policy Download
pdf Accessibility Plan Policy Download
pdf Admissions Policy September 2020 entry Download
pdf Admissions Policy September 2021 entry Download
pdf Admissions Policy September 2022 entry Download
pdf Admissions Policy September 2023 entry Download
pdf Admissions Policy September 2024 entry Download
pdf Admissions Policy September 2025 entry Download
pdf Anti Bullying Policy Download
pdf Attendance Policy (Pupils) Download
pdf Behaviour Policy Download
pdf Catch up funding spend and plan 2020 2021 Download
pdf Child Missing from Education procedure Download
pdf Complaints Policy Download
pdf Data Protection Policy Download
pdf Equality information and objectives policy Download
pdf First Aid Policy Download
pdf Freedom of Information Policy Download
pdf Gifts and Hospitality Policy Download
pdf Harmful Sexual behaviour Download
pdf Home Learning Policy Download
pdf Inclusion Policy Download
pdf Income and Charging Policy Download
pdf Keeping children safe in education 2022 Download
pdf Millbrook Junior School Ofsted Monitoring Visit November 2020 Download
pdf Millbrook Junior School Ofsted Report December 2017 Download
pdf More Able Policy Download
pdf Non-collection of children Download
pdf Online Safety Policy 2024 Download
pdf PE and Sports Premium Expendicture Report 2021-2022 Download
pdf PE and Sports Premium Expendicture Report 2022 - 2023 Download
pdf Presentation, Marking and Challenge Policy Download
pdf Preventing Radicalisation and Extremism Policy Download
pdf Privacy Notice - Job Applicants Download
pdf Privacy Notice - Governors-Trustees-Volunteers Download
pdf Privacy Notice - Parents-Carers Download
pdf Privacy Notice - Pupils Download
pdf Privacy Notice Visitors Download
pdf Religious Education and Collective Worship Policy Download
pdf Remote Learning Policy Download
pdf RSE Policy Appendix Download
pdf PSHE Curriculum Map Download
pdf PSHE and Statutory Relationships and Health Education Download
pdf PSHE including RSE policy 2023 Download
pdf Pupil Premium Statement 2021 to 2024 Download
pdf Safeguarding Policy 2024 Download
pdf School Evacuation Plan 2021 Download
pdf SEND Information Report 2022-2023 Download
pdf Surveillance and CCTV Policy Download
pdf Suspension and Exclusion Policy Download
pdf Uniform Policy Download
pdf Voluntering Policy Download